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The Network Score is a comprehensive metric designed to translate complex technical data into a simple readiness indicator for voice and video communications.

What is the Network Score?

The Network Score evaluates how effectively your device and network can manage real-time communications. By analyzing factors like Throughput, Call Quality, and Bandwidth Speed, it provides a simple rating that helps non-technical users understand if their connection is ready for a clinical visit without needing to decode complex metrics like MoS or jitter.

Note: This scoring system has been rigorously tested across global environments—including airports, coffee shops, and private networks—showing over 95% accuracy in predicting call success.

Results Explained

Network Score Results Dashboard
  • Clear and Simple Score: A direct reflection of your current network stability for voice/video.
  • Improvement Suggestions: If your score is low, the system provides automated advice on how to fix it.
  • In-Depth Articles: Links to troubleshooting guides are provided for every specific suggestion.

Data Points Used for Scoring

The final score is a weighted average of several technical components:

Category Key Metrics Included
Bandwidth Download Speed, Upload Speed, Max/Min Bandwidth.
Stability Average Packet Loss, Jitter, Average RTT (Round-Trip Time).
Communication MoS (Mean Opinion Score), Maximum/Minimum Throughput, Concurrent Connections.

Operational Tip: If you receive a poor score, navigate to the specific Throughput or Call Quality widgets in the logs to pinpoint whether the issue is caused by raw speed or network congestion.