Follow these steps to diagnose your network's capability for high-quality TytoCare video visits using our diagnostic tool.
1. Initiation
To begin, navigate to the TytoCare Network Test page.
Enter your email address, provide a brief description of the service issue you are experiencing, and click "Start."
2. Permissions
When initiating the test for the first time, your browser will prompt you for access. Click "Toggle Button" to grant permission for your camera and microphone to proceed with the connectivity analysis.
3. Results & Sharing
After completing the test, you will receive a summary of your connection quality. You can capture a screenshot or click the PDF icon to download the full results for your records or to share with support.
Data Collected & Analyzed
| Video Quality Metrics | Video Bandwidth |
| DNS LookUp | Bandwidth Speed |
| Location | Turn Connectivity |
