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To ensure a seamless telehealth experience with TytoHome or TytoPro, your mobile and desktop hardware must meet the minimum system requirements listed below.

TytoCare Mobile App Requirements

The TytoCare app is required for patient-side exams and device pairing.

Apple iOS

  • OS Version: Last two major versions.
  • Models: iPhone 6S and newer.
  • Tablets: iPads running the latest iPadOS.

Android

  • OS Version: Version 6.0 and higher.
  • Tablets: Galaxy Tab A, Tab A7.

Supported Android Smartphone Models

Brand Supported Models
Samsung Galaxy S5+, S6 Plus, Note 5+, A7+, J7+
Google Pixel (All versions)
LG / Xiaomi LG G4+, MI 5+, Redmi Note 4+

Clinician Dashboard Requirements

Clinicians using the TytoCare web platform must use the following browser and hardware combinations.

Desktop Web Browsers

  • Windows: Google Chrome (last 2 versions), Microsoft Edge (Chromium-based).
  • macOS: Safari, Google Chrome (last 2 versions), Microsoft Edge.

Tablet Support for Clinicians

  • iPad: Safari.
  • Android Tablets: Google Chrome.
  • Microsoft Surface: Google Chrome or Safari.

Note: Versions or models not listed above have not been officially tested by TytoCare. While they may still function, we recommend using supported devices for the most reliable connection and video quality.

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