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Use these diagnostic links to troubleshoot network performance and connectivity issues for clinical visits.

testRTC is an enhanced diagnostic tool powered by WebRTC technology. It provides detailed technical information to help identify network-related issues such as high jitter, packet loss, or restricted firewalls that may affect the quality of your TytoCare session.

Select the Appropriate Test Link

Depending on your setup or your role in the visit, please select the relevant link below to initiate the network scan:

Environment Diagnostic Link
Point of Care (POC) Run POC Test
Provider Side Run Provider Test

Important: For the most accurate results, run the test on the actual network and device you plan to use for your TytoCare visit. Once the test is complete, you may download the report as a PDF to share with Support for further assistance.